Care Delivery Technologies
Value driven healthcare industry is undergoing a shift to patient-centered care and consumer-driven models of care delivery. At HSS, we are constantly striving to elevate patient experience by increasingly using technology to engage patients throughout their journeys.
HSS partnered with Docent Health, a venture-backed startup, to co-develop a technology platform to scale HSS’ world-class protocols for service excellence. Leveraging HSS’ unique service delivery expertise, the platform allows healthcare providers to offer highly individualized experience across the continuum of care.
HSS initiated a pilot program of the prototype platform which has now been successfully commercialized and deployed by one of the nation’s largest healthcare systems.